Communication Coach: Communication Mistakes to Avoid in the Workplace
Tanya Raina is a hardworking Team Lead of 45 team members of leading MNC. She is highly enterprising and doesn’t intend to be bad to anyone as such, especially about her team. This story is about that one day in the office, where everything went wrong for her. 10.00 am Her junior team member Noori calls Tanya on her phone. Voice of Noori is really hoarse and down on the call. She asks for leave on medical grounds. As Tanya had a minor dependency of Noori and hence unknowingly expressed angst but surely approved the leave 10.30 am Her Super boss, the MD of the company told her to prepare a PPT for a potential client, which was suddenly fixed at 2 pm With good preparation and energy, Tanya presents the proposal to the client. But she ended up using too many jargons in the verbal and PPT content. 3pm Another existing client called her to provide the current update of the last application of the project. Tanya in the quest to promptly reply, sends t...